Teya fees explained

If you've searched for Teya's rates, you'll have noticed there isn't a single price list. Teya itself says it looks at a business's volume, sector and average transaction before quoting. This page explains what shapes a quotation, and how to judge whether it's good value for you.

Your business deserves a quotation based on how it trades. We consider your monthly card turnover, business type and payment requirements to help arrange a suitable Teya offer.

What affects your quotation

• Monthly card turnover

  The single biggest factor. How much you take by card each month shapes the offer we can help arrange.

• Business type

  How a restaurant, pub, shop or salon trades affects the risk profile and the right setup.

• Average transaction value

  Lots of small coffees and a few large bills behave differently, so the shape of your sales matters.

• Card mix

  The balance of debit, credit, business and international cards you accept changes the underlying cost.

• Payment requirements

  How many machines you need, where you take payment, and whether you need payment links or integrations.

Why monthly card turnover matters most

Card turnover is the value of card payments you take each month — not your total business turnover, which may include cash, bank transfers or online sales through another provider. It tells Teya how much it would process for you, which is the starting point for any offer. A business taking £60,000 a month by card is assessed very differently from one taking £6,000.

If you're not sure of your figure, it's on your current statement. If you're not trading yet, a realistic estimate is enough to start the conversation.

Card mix and average transaction value

Different cards cost different amounts to process. UK consumer debit cards generally cost less than credit, business or international cards, so a hotel with many overseas guests has a different cost profile from a neighbourhood café. Average transaction value matters too: any fixed per-transaction charge weighs more heavily on a £3 coffee than on a £120 dinner bill.

That's why a headline rate on its own tells you little. Two businesses on the same percentage can pay quite different amounts in practice.

Assess the total cost, not the headline rate

When comparing providers, add up everything you pay in a typical month and divide by your card turnover. That effective rate is the fairest comparison. Check your statement for:

• Transaction charges — usually a percentage of each payment, sometimes with a fixed amount per transaction
• Terminal rental or purchase costs
• Authorisation or per-transaction fees
• PCI compliance or non-compliance charges
• Monthly minimum service charges
• Charges for faster or weekend settlement
• Contract length and any early termination costs

Our card fees calculator works out your current effective rate from the figures on your statement.

Settlement options can affect cost

Teya settles card sales to your bank account the next working day as standard. Teya also offers everyday payouts that include weekends and bank holidays, and Instant Settlement into a Teya Business Account for qualifying businesses. Some options carry an additional charge and eligibility conditions, so we confirm exactly what applies to your business in your quotation.

What we can and can't promise

We can review your statement, explain your current costs and help arrange a Teya quotation that reflects how you trade. We can't promise Teya will be cheaper than your current provider in every case — if the comparison doesn't favour switching, we'll tell you. Before you switch, check your existing contract for notice periods and exit fees; our guide to contracts and held funds covers what to look for.